Outage in DrChrono

EHR iOS Application

Resolved Major

February 16, 2024 - Started about 2 years ago - Lasted 3 days
Official incident page

Incident Report

Our team is currently investigating an issue updating the status of an appointment or utilizing appointment filters via the EHR iOS application. At this time, some users may receive a 500 error or a blinking spinning wheel when attempting to update appointment status or use appointment filters. Please note that the status can be updated successfully via the website as a workaround.

Components affected

DrChrono drchrono iPad EHR

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Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 02/19/2024 02:41PM

This incident has been resolved.

MONITORING about 2 years ago - at 02/16/2024 07:55PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 years ago - at 02/16/2024 05:59PM

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