Outage in DrChrono

EHR iOS Application

Resolved Major
February 16, 2024 - Started over 1 year ago - Lasted 3 days
Official incident page

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Outage Details

Our team is currently investigating an issue updating the status of an appointment or utilizing appointment filters via the EHR iOS application. At this time, some users may receive a 500 error or a blinking spinning wheel when attempting to update appointment status or use appointment filters. Please note that the status can be updated successfully via the website as a workaround.
Components affected
DrChrono drchrono iPad EHR
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 02/19/2024 02:41PM

This incident has been resolved.

MONITORING over 1 year ago - at 02/16/2024 07:55PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 02/16/2024 05:59PM

Our team is currently investigating an issue updating the status of an appointment or utilizing appointment filters via the EHR iOS application. At this time, some users may receive a 500 error or a blinking spinning wheel when attempting to update appointment status or use appointment filters. Please note that the status can be updated successfully via the website as a workaround.

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