Outage in DreamHost

Intermittent Live Chat Availability

Minor
November 25, 2025 - Started 1 day ago

Incident Report

Our Technical Operations team has identified an issue preventing some customers from accessing our Live Chat Support through the DreamHost panel. We've determined the cause and are actively working on a fix, but it is not yet available.
In the meantime, please submit a support ticket if you need assistance. Thank you for your patience while we work to resolve this.

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Latest Updates ( sorted recent to last )
1 day ago - at 11/25/2025 08:08PM

Our Technical Operations team has identified an issue preventing some customers from accessing our Live Chat Support through the DreamHost panel. We've determined the cause and are actively working on a fix, but it is not yet available.
In the meantime, please submit a support ticket if you need assistance. Thank you for your patience while we work to resolve this.

about 19 hours ago - at 11/26/2025 05:49PM

Our engineers are still actively working on the Live Chat Support access issue. We apologize for any disruption this may cause.
You can continue to reach our team through support tickets, as that channel remains fully operational. Thank you for your understanding and patience.

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