Intermittent Live Chat Availability

Our Technical Operations team has identified an issue preventing some customers from accessing our Live Chat Support through the DreamHost panel. We've determined the cause and are actively working on a fix, but it is not yet available.
In the meantime, please submit a support ticket if you need assistance. Thank you for your patience while we work to resolve this.

Our engineers are still actively working on the Live Chat Support access issue. We apologize for any disruption this may cause.
You can continue to reach our team through support tickets, as that channel remains fully operational. Thank you for your understanding and patience.

Our team has prepared a fix for the Live Chat Support access issue. Deploying this fix will require emergency maintenance on the LiveChat platform, scheduled for Monday, December 1st from 3:00AM to 4:00AM PT.

Postponed
The LiveChat maintenance has been postponed and will be rescheduled. We will update this page with the new date and time as soon as it is confirmed.

The postponed LiveChat maintenance is now in progress! Our team is hard at work making sure this fix goes as smoothly and swiftly as possible. We’ll let you know once everything’s wrapped up.

In the meantime, please submit a support ticket if you need assistance. Thank you for your patience while we work to resolve this.