Outage in DreamHost
LiveChat degraded performance
Resolved Minor
January 19, 2026 - Started 9 days ago
- Lasted about 4 hours
Incident Report
Our LiveChat service is experiencing generalized slowness, new messages from our Technical Support team may not appear on newly created chats.
We are currently looking into it, if you require immediate support, please submit a ticket from your DreamHost panel > Support > Contact Support section.
We are currently looking into it, if you require immediate support, please submit a ticket from your DreamHost panel > Support > Contact Support section.
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Latest Updates ( sorted recent to last )
9 days ago - at 01/19/2026 10:21PM
Our LiveChat service is experiencing generalized slowness, new messages from our Technical Support team may not appear on newly created chats.
We are currently looking into it, if you require immediate support, please submit a ticket from your DreamHost panel > Support > Contact Support section.
9 days ago - at 01/19/2026 10:50PM
The issue has been addressed, and our LiveChat service is back up and running!
9 days ago - at 01/19/2026 11:04PM
This incident has been resolved and systems are now fully operational. Please contact our Technical Support team via the DreamHost Web Panel if you are still experiencing related issues.
9 days ago - at 01/19/2026 11:34PM
Unfortunately, some users are still affected by this issue. It has been identified and we’re currently working toward a resolution. We’ll update this post as new information becomes available.
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