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Outage in Drips

We are experiencing a delay for inbound SMS for a small subset of clients. We are currently working with the effected downstream provider to resolve this issue.

Resolved Minor

May 17, 2024 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

The issue has been identified

Components affected

Drips SMS Platform

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Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 05/17/2024 08:24PM

This incident has been resolved.

MONITORING almost 2 years ago - at 05/17/2024 07:34PM

The issue has been identified and a fix has been deployed by downstream provider. Will continue to monitor to ensure no further issues

IDENTIFIED almost 2 years ago - at 05/17/2024 07:10PM

The issue has been identified

Latest Drips outages

We are experiencing a service disruption impacting inbound and outbound calling due to an upstream vendor issue. Our team is working with the vendor to restore service as quickly as possible. Updates will be provided as they become available. - about 2 months ago

We are currently experiencing a service disruption due to an issue with our cloud provider, and we are working to restore normal operations as quickly as possible. - 6 months ago

We are experiencing a delay for outbound SMS/MMS on AT&T and Verizon. We are currently working with the affected downstream providers to resolve this issue. - over 1 year ago

We are experiencing a delay for outbound SMS for a small subset of clients. We are currently working with the affected downstream provider to resolve this issue. - almost 2 years ago

Drips is experiencing failed calls on a subset of our outbound and inbound traffic. We are working with the affected carrier and also routing traffic in the mean time to mitigate the issue. Will update when further details are available. - about 2 years ago

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