Outage in Drips

We are experiencing a delay for inbound SMS for a small subset of clients. We are currently working with the effected downstream provider to resolve this issue.

Resolved Minor
May 17, 2024 - Started over 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

The issue has been identified
Components affected
Drips SMS Platform

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/17/2024 08:24PM

This incident has been resolved.

MONITORING over 1 year ago - at 05/17/2024 07:34PM

The issue has been identified and a fix has been deployed by downstream provider. Will continue to monitor to ensure no further issues

IDENTIFIED over 1 year ago - at 05/17/2024 07:10PM

The issue has been identified

Latest Drips outages

We are currently experiencing a service disruption due to an issue with our cloud provider, and we are working to restore normal operations as quickly as possible. - 2 days ago
We are experiencing a delay for outbound SMS/MMS on AT&T and Verizon. We are currently working with the affected downstream providers to resolve this issue. - about 1 year ago
We are experiencing a delay for outbound SMS for a small subset of clients. We are currently working with the affected downstream provider to resolve this issue. - over 1 year ago
Drips is experiencing failed calls on a subset of our outbound and inbound traffic. We are working with the affected carrier and also routing traffic in the mean time to mitigate the issue. Will update when further details are available. - over 1 year ago
We're currently investigating a degradation in SMS, Calls, and MMS delivery towards AT&T. According to downstream providers anyone on AT&T may experience inconsistent delivery times. - over 1 year ago

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