Outage in Drips

We are currently experiencing a service disruption due to an issue with our cloud provider, and we are working to restore normal operations as quickly as possible.

Resolved Major

October 29, 2025 - Started 4 months ago - Lasted about 18 hours
Official incident page

Incident Report

We are currently investigating this issue.

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 10/30/2025 11:44AM

This incident has been resolved.

MONITORING 4 months ago - at 10/29/2025 11:34PM

Our cloud services vendor experienced an outage earlier today that temporarily impacted our file processing systems. Those services are now recovering. We are actively testing and rolling out the processing of any files that were pending during the disruption.

INVESTIGATING 4 months ago - at 10/29/2025 05:36PM

We are currently investigating this issue.

Latest Drips outages

We are experiencing a delay for outbound SMS/MMS on AT&T and Verizon. We are currently working with the affected downstream providers to resolve this issue. - over 1 year ago

We are experiencing a delay for outbound SMS for a small subset of clients. We are currently working with the affected downstream provider to resolve this issue. - over 1 year ago

We are experiencing a delay for inbound SMS for a small subset of clients. We are currently working with the effected downstream provider to resolve this issue. - over 1 year ago

Drips is experiencing failed calls on a subset of our outbound and inbound traffic. We are working with the affected carrier and also routing traffic in the mean time to mitigate the issue. Will update when further details are available. - almost 2 years ago

We're currently investigating a degradation in SMS, Calls, and MMS delivery towards AT&T. According to downstream providers anyone on AT&T may experience inconsistent delivery times. - almost 2 years ago

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