Outage in DriveWealth

Pre-market Order Execution Report Delay

Resolved Minor
February 18, 2025 - Started 9 months ago - Lasted about 6 hours
Official incident page

Incident Report

DriveWealth is investigating a subset of pre-market orders that were executed in the opening auction but whose execution reports are currently in a pending state. More information will be provided as it becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 02/18/2025 08:59PM

All execution reports for the previously reported issue have been delivered to partners. Partners with any questions related to the incident can contact their relationship manager.

IDENTIFIED 9 months ago - at 02/18/2025 08:01PM

Execution reports for the previously filled opening auction orders have begun to be transmitted to partners. A further update will be provided when the process completes.

INVESTIGATING 9 months ago - at 02/18/2025 02:59PM

DriveWealth is investigating a subset of pre-market orders that were executed in the opening auction but whose execution reports are currently in a pending state. More information will be provided as it becomes available.

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