Outage in DroneDeploy

Intermittent 500 Errors on StructionSite

Resolved Major
August 23, 2024 - Started 4 months ago - Lasted about 2 hours
Official incident page

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Outage Details

Some users may be experiencing errors when attempting to access StructionSite on web and mobile. Uploads may be delayed as well.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 08/23/2024 06:33PM

Between 16:00 and 17:55 UTC (9:00 AM and 10:55 AM Pacific Time), some users may have experienced intermittent 500 errors when attempting to access StructionSite or upload data using the mobile app. The underlying issue has been resolved and no further errors are expected. If you uploaded data during this window, results may be delayed. If you do not receive expected output in a timely fashion, please contact Support for assistance.

INVESTIGATING 4 months ago - at 08/23/2024 05:03PM

Some users may be experiencing errors when attempting to access StructionSite on web and mobile. Uploads may be delayed as well.

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