Outage in DroneDeploy

Slowness on DroneDeploy web and mobile apps

Resolved Minor
August 01, 2024 - Started 10 months ago - Lasted about 4 hours
Official incident page

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Outage Details

Some users may be experiencing slow page loads, delayed uploads, and generally degraded performance on both DroneDeploy web and the mobile Flight and Ground apps. Engineering is actively working to mitigate.
Components affected
DroneDeploy Web Server DroneDeploy Map Engine
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 08/01/2024 08:35PM

Between 15:00 and 17:00 UTC (8:00 AM and 10:00 AM Pacific time), some users may have experienced delays in loading webpages, data uploads, or other degraded performance in DroneDeploy web and the mobile Flight and Ground apps. The underlying issue has been corrected and no further impact is expected.

IDENTIFIED 10 months ago - at 08/01/2024 06:35PM

Engineering has identified the source of the issue causing slowness in both the web and mobile apps and are working on a fix.

INVESTIGATING 10 months ago - at 08/01/2024 05:21PM

Some users may be experiencing slow page loads, delayed uploads, and generally degraded performance on both DroneDeploy web and the mobile Flight and Ground apps. Engineering is actively working to mitigate.

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