Outage in DroneDeploy
Unable to load elevation layer on cut/fill, location, annotation, report, and export data impacts
Resolved MinorIncident Report
Summary AI Generated
DroneDeploy experienced an issue where elevation layers failed to load on cut/fill maps, preventing some users from accessing location data, annotations, exports, and reports. The incident lasted 37 minutes and was resolved after engineering identified and implemented a fix. All affected functionality has been restored with no further impact expected.
Some users may be experiencing an issue where the elevation layer does not load on cut/fill maps. Additionally, some location and annotation data may not be displayed. Exports and reports for this area are also impacted. Engineering is actively investigating.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
18 days ago - at 05/06/2026 09:01PM
Between 4:40 PM Pacific Time on 05/05 and 1:20 PM Pacific Time on 05/06 (23:20 UTC on 05/05 and 20:20 UTC on 05/06), some users may have experienced issues loading elevation data, as well as related impacts to location data, annotations, exports, and reports. The underlying issue has been corrected and no further impact is expected.
IDENTIFIED
18 days ago - at 05/06/2026 08:36PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
18 days ago - at 05/06/2026 08:25PM
Some users may be experiencing an issue where the elevation layer does not load on cut/fill maps. Additionally, some location and annotation data may not be displayed. Exports and reports for this area are also impacted. Engineering is actively investigating.
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