Outage in DroneDeploy
dronedeploy.com unavailable
Resolved MajorIncident Report
Summary AI Generated
DroneDeploy's main website (dronedeploy.com) was unavailable for approximately 20 minutes, with some users experiencing 500 errors when trying to access the site. The outage was caused by a service issue with a third-party software provider. The issue was resolved and the service was restored to normal operation.
Some users may be unable to access dronedeploy.com. Engineering is investigating.
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 06/11/2026 09:08PM
Between 1:07PM and 1:27PM Pacific Time (20:07 and 20:27 UTC) some users may have experienced a 500 error when attempting to access dronedeploy.com. This was due to a service issue with a third party software provider. The issue has been resolved and our team will continue to monitor to ensure ongoing stability.
MONITORING
3 days ago - at 06/11/2026 08:32PM
We are seeing recovery of dronedeploy.com. Our Engineering team will continue to monitor closely to ensure ongoing stability.
IDENTIFIED
3 days ago - at 06/11/2026 08:24PM
Our Engineering team has confirmed that the error is due to an issue with a 3rd party software provider. We are monitoring and will continue to update here as new information arises.
INVESTIGATING
3 days ago - at 06/11/2026 08:14PM
Users looking to log in to the DroneDeploy app can use https://www.dronedeploy.com/app2/login to navigate directly to the login page.
INVESTIGATING
3 days ago - at 06/11/2026 08:10PM
Some users may be unable to access dronedeploy.com. Engineering is investigating.
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