Between August 6–7, 2026 (approximately 1:45 AM–1:00 PM PDT), some DroneDeploy users experienced failures when exporting Safety AI reports. Engineering identified the root cause and implemented a fix, restoring successful report exports. The incident lasted roughly 5 hours before being resolved, with no further impact anticipated.
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Between 1:45AM PDT on Aug. 7th and 1:00PM PDT on Aug. 8th (2026-08-06 08:00 UTC - 2026-08-07 18:00 UTC), some users may have experienced failures in export of Safety AI reports. Engineering has implemented a fix and does not anticipate any additional impact.
Safety AI reports are successfully completing. We will continue to monitor to ensure ongoing stability.
The issue has been identified and a fix is being implemented.
Some users may be experiencing an issue where Safety AI reports are not being exported as expected. Engineering is investigating.
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