Outage in DroneDeploy
Enterprise Phone Support Unavailable
Resolved MajorIncident Report
Summary AI Generated
DroneDeploy's Enterprise phone support line was unavailable for approximately 2.3 hours due to a third-party provider outage. During this time, customers were directed to contact support via email. The third-party provider resolved the issue and phone support was restored to normal operation.
Due to an outage with a 3rd party provider, the Enterprise Support phone line is currently unavailable. To contact Support, please email support@dronedeploy.com. We will provide updates as they arise and appreciate your patience.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 09/15/2026 12:09AM
We have received word from our 3rd party provider that our Enterprise Support phone line is now working as expected.
INVESTIGATING
2 days ago - at 09/14/2026 09:55PM
Due to an outage with a 3rd party provider, the Enterprise Support phone line is currently unavailable. To contact Support, please email support@dronedeploy.com. We will provide updates as they arise and appreciate your patience.
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