Outage in DroneDeploy
Dock Automation: Some Dock drones offline/unable to take off
Resolved MajorIncident Report
Summary AI Generated
Between August 23–24, 2026, some DroneDeploy Dock users experienced their Docks appearing offline or dock drones unable to launch, lasting approximately 19 hours. Engineering identified the root cause and deployed a fix, which was confirmed resolved by 11:30 AM PT on August 24. No further impact was expected following the remediation.
Some users are reporting Docks offline or dock drones unable to take off. Engineering has identified the issue and is reviewing next steps.
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Latest Updates ( sorted recent to last )
RESOLVED
about 5 hours ago - at 08/24/2026 06:30PM
Between 12:41 PM PT on 08/23 and 09:21 AM PT on 08/24 (19:41 UTC on 08/23 and 16:00 AM UTCon 08/24) some users may have noted their Dock showing as offline or their dock drone being unable to launch. Engineering has corrected the issue and no further impact is expected.
MONITORING
about 7 hours ago - at 08/24/2026 04:35PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 7 hours ago - at 08/24/2026 04:06PM
Engineering is taking steps to remediate the issue of some Docks appearing offline or drones unable to take off.
IDENTIFIED
about 8 hours ago - at 08/24/2026 03:21PM
Some users are reporting Docks offline or dock drones unable to take off. Engineering has identified the issue and is reviewing next steps.
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