Outage in DroneDeploy
DroneDeploy web and mobile apps unavailable
Resolved MajorIncident Report
Summary AI Generated
DroneDeploy's web and mobile apps were inaccessible to some users for approximately 75 minutes on July 10, 2026 (9:15–10:30 AM Pacific), caused by an outage with a third-party service provider. The APIs, Web Server, and Exports components were affected. Engineering deployed a patch to restore service, monitored stability, and confirmed full resolution once the service provider issue was remediated.
Some users may not be able to access DroneDeploy on web. Engineering is investigating.
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Latest Updates ( sorted recent to last )
RESOLVED
24 days ago - at 07/10/2026 09:17PM
Between 9:15AM and 10:30AM Pacific Time (16:15 and 17:30 UTC) some users may have been unable to access DroneDeploy on web and mobile, due to an outage with one of our service providers. Our Engineering team implemented a patch to restore service and continued to monitor stability until the service provider issue was confirmed resolved. We expect no further impact.
MONITORING
25 days ago - at 07/10/2026 05:29PM
Engineering has implemented a fix for this issue and services are returning to normal. We are continuing to monitor to ensure ongoing stability.
INVESTIGATING
25 days ago - at 07/10/2026 04:54PM
We are continuing to investigate this issue.
INVESTIGATING
25 days ago - at 07/10/2026 04:37PM
We are continuing to investigate this issue.
INVESTIGATING
25 days ago - at 07/10/2026 04:36PM
Some users may not be able to access DroneDeploy on web. Engineering is investigating.
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