Outage in Dropbox

We’re having some trouble with our payment page

Resolved Minor

January 15, 2026 - Started 3 days ago - Lasted about 1 hour
Official incident page

Incident Report

We’re having some trouble with our payment page. We’re working to fix the problem as quickly as we can.

Components affected

Dropbox Website

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Latest Updates ( sorted recent to last )

RESOLVED 3 days ago - at 01/15/2026 08:19AM

This incident has been resolved.

MONITORING 3 days ago - at 01/15/2026 07:49AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 3 days ago - at 01/15/2026 06:59AM

We’re having some trouble with our payment page. We’re working to fix the problem as quickly as we can.

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