Outage in Dualog

Dualog - Unplanned Downtime

Resolved Minor

July 04, 2026 - Started 21 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing an outage affecting connection to the Dualog Cloud endpoint on some some ports. Our team is currently investigating the issue. The following Connection Suite Services are affected: - Manual and automatic connections on certain ports (4550 confirmed) We are working on troubleshooting and will update you on progress. Please visit status.dualog.net for live updates. For further technical queries, please contact our support: support@dualog.com T: +47 77621911 or +65 62221911 We apologize for the inconvenience this may cause.

Components affected

Dualog Email and Automatic File Transfer

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Latest Updates ( sorted recent to last )

RESOLVED 21 days ago - at 07/04/2026 08:59AM

This incident has been resolved.

MONITORING 21 days ago - at 07/04/2026 08:21AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 21 days ago - at 07/04/2026 08:19AM

We are continuing to investigate this issue.

INVESTIGATING 21 days ago - at 07/04/2026 07:59AM

We are currently experiencing an outage affecting connection to the Dualog Cloud endpoint on some some ports.

Our team is currently investigating the issue.

The following Connection Suite Services are affected:
- Manual and automatic connections on certain ports (4550 confirmed)

We are working on troubleshooting and will update you on progress. Please visit status.dualog.net for live updates.

For further technical queries, please contact our support:
support@dualog.com T: +47 77621911 or +65 62221911

We apologize for the inconvenience this may cause.

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