Outage in Duffel
Intermittent card creation failures
Resolved Minor
September 21, 2026 - Started 13 days ago
- Lasted 1 day
Incident Report
We are investigating intermittent failures affecting card creation.
Most requests are succeeding, but a small number may return errors. Our systems are currently processing card requests successfully, and we are continuing to monitor for recurrence.
We’ll provide another update as soon as we have more information.
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Latest Updates ( sorted recent to last )
MONITORING
13 days ago - at 09/21/2026 03:27PM
Card creation continues to operate normally following the mitigation. We have observed no further errors matching the incident since deployment and are continuing to monitor production traffic. The incident remains under
MONITORING
13 days ago - at 09/21/2026 01:45PM
We observed intermittent failures affecting card creation between 13:06 and 13:50 BST. Card creation requests have been processing successfully since 13:50 BST, and we have not observed further errors.
We are continuing to monitor the service closely and are preparing improvements to reduce the impact should the issue recur.
INVESTIGATING
13 days ago - at 09/21/2026 01:08PM
We are investigating intermittent failures affecting card creation.
Most requests are succeeding, but a small number may return errors. Our systems are currently processing card requests successfully, and we are continuing to monitor for recurrence.
We’ll provide another update as soon as we have more information.
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