Is Duffel Down? Check current status

Check if Duffel is down, official outages, user-reported issues, and outages map.

Current Duffel status

Duffel is having a minor outage

Updated from Duffel official status page a few minutes ago

Small number of American Airlines orders incorrectly marked as cancelled

started 4 months ago
We've identified an issue with the American Airlines integration where corrupted information returned by the supplier has led us to mark orders as cancelled by the airline. These orders are still i...
Check details & latest updates

Duffel not working for you?

Duffel service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Duffel Outage Map

View Duffel Reports Map

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Duffel recent outages and downtime history

IsDown has tracked 37 incidents since started monitoring Duffel status in March 2025. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Duffel outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 20, 2025
09:49 AM EDT
Minor
Increase in error rates from multiple suppliers
We are currently investigating an increase in errors being returned by a subset of our suppliers....
about 18 hours
Oct 20, 2025
04:56 AM EDT
Major
API is down
api.duffel.com is currently unavailable, we are investigating.
about 3 hours
Sep 26, 2025
06:52 AM EDT
Minor
Expedia search results outage
We have identified an issue with Expedia integration. The search results of Expedia aren't workin...
41 minutes
Sep 12, 2025
12:56 PM EDT
Minor
OrderChangeRequest Creation Failing for Travelport Orders
We are seeing elevated levels of errors being returned when trying to create OrderChangeRequests ...
about 1 month
Sep 10, 2025
11:24 AM EDT
Minor
Air France/KLM unable to accept card payments
We have identified an issue with integration. As such, we currently cannot acc...
about 20 hours
Sep 03, 2025
05:05 AM EDT
Minor
Traveller Support Assistant is experiencing errors
We are currently investigating an issue with Traveller Support Assistant.
about 7 hours
Sep 01, 2025
04:41 PM EDT
Minor
Issue with Air France / KLM searches
Air France KLM have informed us there is an issue in their live environment. This is causing a hi...
about 13 hours
Aug 22, 2025
05:18 AM EDT
Minor
increase in order change request errors
We are currently investigating an increase in the number of errors returned by the air/order_chan...
about 7 hours
Aug 15, 2025
10:38 AM EDT
Minor
Unable to create quotes
We identified an issue when creating quotes for Expedia. A patch is being review and it will be d...
about 1 hour
Aug 08, 2025
04:38 AM EDT
Minor
Cancelled orders may appear as confirmed in the API and Dashboard
We have identified an issue where cancelled orders are displaying as confirmed in the API and das...
about 2 hours
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  • Track status changes in real-time
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User comments about Duffel status

See what users are saying about Duffel issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

No comments yet

Duffel components or services current status

Component Status
API (api.duffel.com) OK
API - Card Payments (api.duffel.cards) OK
Dashboard (app.duffel.com) OK
Website and Documentation (duffel.com) OK
Links OK
Airline Integrations (Live) OK
Airline Integrations (Sandbox) OK
Payments Service Provider Integration OK
Stays Integrations OK
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Travel booking platform offering API integrations for flights, hotels, and payments, with tools for managing bookings and accessing airline systems.

Monitoring Duffel since March 2025

Tracking 9 Duffel services and regions

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36 incidents in 2025

How to monitor the status of Duffel and all your dependencies?

IsDown is a status page aggregator that monitors if Duffel and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Duffel, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Duffel?

IsDown monitors Duffel health in almost real-time

Every few minutes we go to the status page of Duffel (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Duffel's 9 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Duffel, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Duffel and other services.

What you get when monitoring Duffel with IsDown

Track Duffel incidents and downtimes by severity

IsDown checks Duffel official status page for major/minor outages or downtimes. A major outage is when Duffel experiences a critical issue that severely affects one or more services/regions. A minor incident is when Duffel experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Duffel outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Duffel

Duffel and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Duffel outages and downtimes

IsDown collects all information from the outages published in Duffel status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Only get alerted on the Duffel outages that impact your business

IsDown monitors Duffel and all their 9 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Duffel but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Duffel and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Get notified imediatelly when there's an issue with Duffel or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Duffel and other services.

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Send outage information from Duffel and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Duffel and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Share Duffel status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Duffel down?'

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Duffel Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Duffel outages, IsDown monitors Duffel's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Duffel status page monitoring with real-time incident details.
Monitor 4,522+ services including Duffel in a single dashboard.
Instant Duffel outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Duffel official status and user-reported issues.
Maintenance feed for Duffel
Granular alerts filtering by Duffel components and regions.
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Frequently Asked Questions

Is Duffel down today?

Duffel is down. You can check Duffel status and incident details on the top of the page. IsDown continuously monitors Duffel official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Duffel status?

Duffel seems to be having problems. You can check Duffel status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Duffel outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is Duffel down today or just slow?

Yes, Duffel might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are Duffel outages detected?

IsDown monitors the Duffel official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Duffel having an outage right now?

Duffel last outage was on October 20, 2025 with the title "Increase in error rates from multiple suppliers"

How to check if Duffel is down?

Why use IsDown to monitor Duffel instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Duffel and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Duffel?

IsDown and DownDetector help users determine if Duffel is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Duffel's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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