Trolley status updated
Trolley is working normally
This chart shows the number of user-reported issues for Trolley service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where Trolley users are reporting performance issues or downtime. The map shows recent outages from around the world.
Trolley Outage MapSee what users are saying about Trolley issues that impacted them and how they are affected by the outage.
Trolley app and website Not loading yet AGAIN Today In uk.
Ian - Unable to access it gives error codes.
App is opening with blank screen in iOS & error msg in Andriod.
steve - Screen goes blank when loading.
Fred - When I click on Trolley app (on a Moto g31 running Android 12) I get the following error: Web page not available The web page at https://ww.trolley.co.uk/?mobile_unique_id=6d6dda4d15e98447&mobile_os=android&onesignal_id=5235cdd0-2d5b-4314-a5c4-935ea729213d&mobile_version=3.3.0&....
Ka - Trolley app saying web page not available, cleared cache,data & rebooted phone. App still won't load.
Edward - Seems trolly uk is down The web page at https://ww.trolley.co.uk/?mobile_unique_id=044bc0cbb97e485a&mobile_os=android&onesignal_id=f453debb-6e58-49d7-968f-11d8cf167526&mobile_version=3.3.0&url=https%3A%2F%2Fwww.trolley.co.uk%2Fapp%2F could not be loaded because: net::ERR_H....
trolley.co.uk not working.
Ruth - The app is not working at all. It simply appears all white. I have switched my iPhone off and back on again, but the same thing happens, so I deleted the app then reinstalled it, but the same thing happens..
Jan - Won't load even though it has been uninstalled and reinstalled ànd device switched off and switched on again but still doesn't load up..
In the last 90 days, Trolley had 2 incidents (1 major outage and 1 minor incident) with a median duration of 41 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check out the latest outages detected by IsDown for Trolley. It will show official outages and also issues that we're started by a spike in crowdsource reports.
| Title | Started At | Duration |
|---|---|---|
|
We're currently experiencing an issue with a downstream vendor that is blocking recipients from a...
|
Oct 31, 2025 at 07:10 PM UTC
|
about 1 hour |
|
We're currently experiencing an issue with a downstream vendor that is blocking recipients from a...
|
Oct 31, 2025 at 07:10 PM UTC
|
12 minutes |
|
We are currently experiencing an issue with one of our verification vendors due to the AWS outage...
|
Oct 20, 2025 at 07:55 PM UTC
|
about 18 hours |
|
We are currently experiencing an outage in a portion of our bank payout network due to a failed m...
|
Sep 17, 2025 at 05:32 AM UTC
|
1 day |
|
We're currently investigating an issue that is causing payouts to have delayed processing times o...
|
Sep 02, 2025 at 04:02 PM UTC
|
about 3 hours |
|
We were experiencing an outage with one of our primary bank partners for most US Merchants. US Me...
|
Aug 28, 2025 at 03:26 PM UTC
|
about 1 hour |
|
Our banking partner that provides the route for MXN to Mexico is having an outage of this route. ...
|
Aug 21, 2025 at 06:38 PM UTC
|
6 days |
|
Our banking partner that provides the route for MXN to Mexico is having an outage of this route. ...
|
Aug 21, 2025 at 06:35 PM UTC
|
4 days |
|
We are currently experiencing delays in the delivery of email and webhook notifications across ou...
|
Aug 13, 2025 at 04:40 PM UTC
|
about 4 hours |
|
We are currently experiencing an issue with one of our vendors that validates banking information...
|
Jun 06, 2025 at 06:57 PM UTC
|
3 days |
IsDown aggregates scheduled maintenances for Trolley. Currently, there are 1 more maintenances scheduled.
Scheduled for January 23, 2026 at 05:00 PM EST · until 08:00 PM EST
Banks in Australia will be observing a bank holiday on the account of Australia Day on Monday January 26th, 2026. Payment activities will be delayed so please adjust accordingly.
Check the current status of the 9 components, services, or regions being monitored for Trolley.
IsDown has maintained continuous monitoring of Trolley, a Travel & Hospitality solution, since November 2024. Our database contains 43 documented incidents from the past 1 year, giving us deep insight into Trolley's reliability patterns and typical resolution times. We parse Trolley's official status page across all 629 components and 9 groups, interpreting statuses like operational, degraded performance, partial outage, and major outage to deliver precise uptime metrics and targeted notifications.
When Trolley experiences issues, you need accurate information fast. IsDown combines official status page data with user-reported issues, giving you early detection when vendors are slow to acknowledge problems, plus verified incident details once they do. You get affected components, severity levels, and real-time resolution updates from both sources.
Engineering and operations teams rely on IsDown to monitor Trolley and receive verified outage alerts. Get instant notifications through Slack, Teams, PagerDuty, or 20+ other integrations.
Every few minutes we check the status page of Trolley (and 5,420+ other services) for issues. We collect the status and outage information across all 629 Trolley components. We also monitor user reports alongside official sources. Since vendors often take time to report incidents, monitoring user reports helps us alert you early.
Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be alerted about. This way you avoid getting all incidents from Trolley and other services, focusing only on those affecting your business.
IsDown checks Trolley official status page for major/minor outages or downtimes. A major outage is when Trolley experiences a critical issue that severely affects one or more services/regions. A minor incident is when Trolley experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Trolley outage, we send you an alert and update your dashboard and status page.
Trolley and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Trolley status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Trolley publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Trolley and all their 629 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was built to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Trolley but also 5,421 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird's-eye view and share it with your team.
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Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be notified about. This way you avoid getting all incidents from Trolley and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Trolley and 5,420 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be accessed by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Trolley down?'
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Need similar to Downdetector Trolley alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect Trolley outages, IsDown monitors Trolley's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Trolley status page monitoring with real-time incident details. | ||
| Monitor 5,420+ services including Trolley in a single dashboard. | ||
| Instant Trolley outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Trolley official status and user-reported issues. | ||
| Maintenance feed for Trolley | ||
| Granular alerts filtering by Trolley components and regions. |
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Trolley isn't down. You can check Trolley status and incident details on the top of the page. IsDown continuously monitors Trolley official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Trolley is currently operational. You can check Trolley status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Trolley being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Trolley official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Trolley last outage was on October 31, 2025 with the title "Recipient Onboarding - Degraded Performance"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Trolley and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Trolley is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Trolley's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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