Outage in Duo Security

Multiple Deployments: Directory sync page access failure within the Admin Panel

Resolved Minor
September 24, 2024 - Started 4 days ago - Lasted about 2 hours
Official incident page

Need to monitor Duo Security outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Duo Security, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating an issue causing directory sync failures within the Duo Admin Panel across multiple deployments and are working to correct the issue as soon as possible. Please check back here or subscribe to updates for any changes.
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 09/24/2024 06:32PM

Access to the Directory Sync page within the Admin Panel has been fully restored.

MONITORING 4 days ago - at 09/24/2024 06:15PM

We have implemented a fix to restore access to the Directory sync page within the Duo Admin Panel and are currently monitoring the situation to ensure continued access.

IDENTIFIED 4 days ago - at 09/24/2024 05:03PM

Our investigation of the reported directory sync failures show that they are related to accessing the Directory sync page within the Duo Admin Panel. We can confirm that directory syncs themselves are not impacted.

We have identified the issue and will be working to restore access to the Directory Sync page in the Duo Admin Panel.

INVESTIGATING 4 days ago - at 09/24/2024 04:42PM

We are currently investigating an issue causing directory sync failures within the Duo Admin Panel across multiple deployments and are working to correct the issue as soon as possible.

Please check back here or subscribe to updates for any changes.

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3242 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime