Duo Security experienced a service degradation on their DUO81 deployment that affected multiple core services including authentication, SMS/phone delivery, push notifications, SSO, admin panel, and Cloud PKI for 3.2 hours. The issue was identified as a regional outage that impacted service performance across these critical authentication components. The incident was resolved by rerouting traffic away from the affected region to restore normal service operation.
The issue was resolved by rerouting traffic.
We have rerouted traffic and are monitoring the behavior for stable, positive results.
We are continuing to work to reroute traffic in order to alleviate the degraded performance.
We have isolated the issue to a regional outage and are rerouting our traffic to alleviate the degraded performance.
We are currently investigating a service degradation on our DUO81 deployment and are working to restore services as soon as possible.
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