Outage in Duo Security
Elevated Authentication Latency in DUO6
Resolved MajorIncident Report
Summary AI Generated
Duo Security experienced elevated authentication latency for 1.1 hours, causing slower-than-normal response times and degraded performance during login attempts, though authentication requests continued to succeed. The issue affected the Core Authentication Service, with customers experiencing delays during the login process. The team applied mitigation steps that improved performance, and the issue was fully resolved with authentication returning to normal levels.
We are investigating elevated authentication latency affecting customers . Authentication requests are continuing to succeed at this time, but customers may experience slower-than-normal response times and degraded performance during login attempts. Our team is actively working to identify the cause and restore normal performance as quickly as possible.
Components affected
Duo Security Core Authentication ServiceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 04/28/2026 03:26PM
The issue causing elevated authentication latency has been fully resolved. Authentication performance has returned to normal levels, and customers should no longer experience delays during login attempts.
MONITORING
1 day ago - at 04/28/2026 02:56PM
We have applied mitigation steps and are seeing improved authentication performance for customers in the deployment. Authentication latency has decreased, and the service is recovering. Our team is continuing to monitor the environment closely to ensure stability while we investigate the underlying cause.
INVESTIGATING
1 day ago - at 04/28/2026 02:22PM
We are investigating elevated authentication latency affecting customers . Authentication requests are continuing to succeed at this time, but customers may experience slower-than-normal response times and degraded performance during login attempts. Our team is actively working to identify the cause and restore normal performance as quickly as possible.
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