Outage in Duo Security
All US Deployments: AI Assistant failures
Resolved MinorIncident Report
Summary AI Generated
Duo Security's AI Assistant experienced a complete service failure across all US deployments for 1.9 hours. The outage affected the AI Assistant functionality, preventing users from accessing this feature. The issue was resolved through mitigation measures, with full functionality restored and ongoing monitoring to ensure service stability.
We are currently investigating an issue with AI Assistant not functioning on all US deployments and are working to correct the issue as soon as possible.
Please check back here or subscribe to updates for any changes.
Components affected
Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI AssistantTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 05/18/2026 08:30PM
The issue affecting AI Assistant functionality across all US deployments has been resolved, and full functionality has been restored. We will continue to monitor service performance to ensure stability.
MONITORING
1 day ago - at 05/18/2026 07:27PM
We have implemented mitigation measures and are observing improved AI Assistant performance. We are continuing to monitor success rates and overall service stability.
INVESTIGATING
1 day ago - at 05/18/2026 06:37PM
We are currently investigating an issue with AI Assistant not functioning on all US deployments and are working to correct the issue as soon as possible.
Please check back here or subscribe to updates for any changes.
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