Outage in Duo Security
AI Assistant Service Disruption in US-W1
Resolved MinorIncident Report
Summary AI Generated
Duo Security's AI Assistant service experienced a disruption in the US-West-1 region, causing users to encounter errors or be unable to access AI Assistant features. The incident lasted 1.3 hours while engineering teams investigated and worked to restore functionality. The issue was resolved with services returning to normal operation and system stability confirmed through monitoring.
We are currently investigating an issue affecting AI Assistant functionality in the US-W1 (US West-1) region. Users may experience errors or be unable to access AI Assistant features.
Our engineering teams are actively investigating the issue and working to restore normal service as quickly as possible.
Please check back here or subscribe to updates for the latest information.
Components affected
Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI Assistant Duo Security AI AssistantTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 06/10/2026 03:35PM
The issue affecting AI Assistant functionality in the US-W1 region has been resolved.
Our team has verified that services are operating normally, and monitoring has confirmed system stability. Thank you for your patience while we resolved this issue.
INVESTIGATING
1 day ago - at 06/10/2026 02:17PM
We are currently investigating an issue affecting AI Assistant functionality in the US-W1 (US West-1) region. Users may experience errors or be unable to access AI Assistant features.
Our engineering teams are actively investigating the issue and working to restore normal service as quickly as possible.
Please check back here or subscribe to updates for the latest information.
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