Outage in Cisco Duo

[Multiple Deployments] Activity Log delivery and retrieval failures

Resolved Minor

October 24, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an issue that is affecting some Duo logs. Authentication logs are not impacted. We are working on remediation and will provide more updates as soon as we have more information. Authentications are not impacted.

Components affected

Cisco Duo Core Authentication Service Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 10/24/2024 11:04PM

The issue impacting the availability of some Duo logs is now resolved and full functionality has been restored.

Authentication logs were not impacted

MONITORING over 1 year ago - at 10/24/2024 10:49PM

We have implemented a solution for the issue affecting some Duo logs and we will continue to monitor and post any updates when the incident is considered fully resolved.

IDENTIFIED over 1 year ago - at 10/24/2024 09:49PM

We have identified the cause of the issue affecting some Duo logs and are working on a fix.

Authentication logs are not impacted.
We will provide more updates as soon as we have more information.

Authentications are not impacted.

INVESTIGATING over 1 year ago - at 10/24/2024 09:43PM

We are currently investigating an issue that is affecting some Duo logs. Authentication logs are not impacted.
We are working on remediation and will provide more updates as soon as we have more information.

Authentications are not impacted.

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