Outage in Cisco Duo

[Multiple Deployments] Authentication Delays for Duo SSO Logins using Active Directory

Resolved Minor

May 19, 2025 - Started 11 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an issue causing intermittent authentication delays for Duo SSO logins using Active Directory as an authentication source. Please check back here or subscribe to updates for any changes.

Components affected

Cisco Duo SSO Cisco Duo SSO Cisco Duo SSO Cisco Duo SSO Cisco Duo SSO Cisco Duo SSO Cisco Duo SSO Cisco Duo SSO Cisco Duo SSO Cisco Duo SSO Cisco Duo SSO Cisco Duo SSO Cisco Duo SSO Cisco Duo SSO Cisco Duo SSO Cisco Duo SSO Cisco Duo SSO Cisco Duo SSO Cisco Duo SSO Cisco Duo SSO Cisco Duo SSO Cisco Duo SSO Cisco Duo SSO Cisco Duo SSO Cisco Duo SSO Cisco Duo SSO Cisco Duo SSO Cisco Duo SSO Cisco Duo SSO Cisco Duo SSO Cisco Duo SSO Cisco Duo SSO Cisco Duo SSO Cisco Duo SSO Cisco Duo SSO Cisco Duo SSO Cisco Duo SSO Cisco Duo SSO Cisco Duo SSO

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 05/19/2025 01:46PM

After continued monitoring, we can confirm that the issue causing intermittent authentication delays for Duo SSO logins using Active Directory, affecting a small subset of customers, has been resolved.

MONITORING 11 months ago - at 05/19/2025 01:19PM

We have identified that the issue causing intermittent authentication delays for Duo SSO logins using Active Directory affected a small subset of customers and has since resolved as it was caused by outside factors.

We are continuing to monitor for any further delays at this time.

INVESTIGATING 11 months ago - at 05/19/2025 12:30PM

We are currently investigating an issue causing intermittent authentication delays for Duo SSO logins using Active Directory as an authentication source.

Please check back here or subscribe to updates for any changes.

INVESTIGATING 11 months ago - at 05/19/2025 12:24PM

We are currently investigating an issue causing intermittent authentication delays for Duo SSO logins using Active Directory as an authentication source.

Please check back here or subscribe to updates for any changes.

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