Outage in Cisco Duo
Duo Phone Call Authentication Failure for US Based Carriers
Minor
March 22, 2026 - Started about 3 hours ago
Official incident page
Official incident page
Incident Report
We are currently investigating an issue causing VOIP authentication failures in all the deployments in the US region and are working to correct the issue as soon as possible. At this time please use alternative authentication methods such as Duo Mobile Push, or SMS passcodes.
A list of all other alternative authentication methods can be found here:
https://duo.com/docs/policy#authentication-methods
Please check back here or subscribe to updates for any changes.
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Latest Updates ( sorted recent to last )
MONITORING
28 minutes ago - at 03/22/2026 08:00PM
We are now observing high rates of success of VoIP authentication. We will continue to monitor the situation.
INVESTIGATING
about 1 hour ago - at 03/22/2026 07:13PM
We are observing a recovery in voice call processing across the U.S. and are continuing to investigate the root cause of this impact.
INVESTIGATING
about 3 hours ago - at 03/22/2026 05:18PM
We are currently investigating an issue causing VOIP authentication failures in all the deployments in the US region and are working to correct the issue as soon as possible. At this time please use alternative authentication methods such as Duo Mobile Push, or SMS passcodes.
A list of all other alternative authentication methods can be found here:
https://duo.com/docs/policy#authentication-methods
Please check back here or subscribe to updates for any changes.
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