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Outage in Cisco Duo

Issue with Admin Panel Activity Logs Access

Resolved Minor
June 19, 2025 - Started 10 months ago - Lasted 5 days
Official incident page

Incident Report

We are investigating an issue affecting administrator access to activity logs in the DUO68/DUO55 Deployments.
Components affected
Cisco Duo Admin Panel

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 06/24/2025 01:02PM

We have confirmed that the issue with Activity Log visibility is now fully resolved.

MONITORING 10 months ago - at 06/21/2025 02:29AM

We have deployed a fix for the issue that preventing administrators from accessing Activity Logs in the Admin Panel. We are continually monitoring the results of the fix at this time.

IDENTIFIED 10 months ago - at 06/20/2025 10:20AM

We are continuing to work on a fix for this issue.

IDENTIFIED 10 months ago - at 06/19/2025 06:16PM

We have identified the issue preventing administrators from accessing activity logs in the admin panel. We are continuing to work towards deploying a fix at this time.

MONITORING 10 months ago - at 06/19/2025 02:39PM

We are seeing increased success of accessing the Activity Logs for the impacted deployments DUO55 and DUO68.

We will continue to monitor the success rate at this time.

IDENTIFIED 10 months ago - at 06/19/2025 07:46AM

We have identified the issue preventing administrators from accessing activity logs in the admin panel. We are working to deploy a fix at this time.

INVESTIGATING 10 months ago - at 06/19/2025 07:27AM

We are investigating an issue affecting administrator access to activity logs in the DUO68/DUO55 Deployments.

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