Outage in Cisco Duo
Duo Support: Phone Routing Issues
Resolved MinorIncident Report
We are currently investigating reports that our phone numbers are routing to the incorrect endpoints and are working with our internal teams to resolve the issue as soon as possible. If you need to submit a case, please utilize the Duo Support Portal or send us an email to support@duo.com.
Components affected
Cisco Duo Phone SupportTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 07/17/2025 07:05PM
This incident has been resolved.
MONITORING
9 months ago - at 07/17/2025 05:07PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
9 months ago - at 07/17/2025 04:53PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
9 months ago - at 07/17/2025 03:44PM
We are currently investigating reports that our phone numbers are routing to the incorrect endpoints and are working with our internal teams to resolve the issue as soon as possible. If you need to submit a case, please utilize the Duo Support Portal or send us an email to support@duo.com.
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