Outage in Cisco Duo

[Multiple Deployments] Admin Panel Login Failures

Resolved Major
September 09, 2025 - Started 3 months ago - Lasted 26 minutes
Official incident page

Incident Report

We have identified an issue causing login failures on cross deployment logins to the Duo Admin Panel on multiple deployments. We are working to correct the issue as soon as possible.
Components affected
Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/09/2025 05:09PM

The issue regarding login failures on cross deployment logins to the Duo Admin Panel has been resolved and functionality has been fully restored.

An RCA will be provided as soon as it is available.

MONITORING 3 months ago - at 09/09/2025 04:54PM

A fix has been deployed for the issue causing login failures on cross deployment logins to the Duo Admin Panel and we are monitoring the results.

IDENTIFIED 3 months ago - at 09/09/2025 04:44PM

We have identified an issue causing login failures on cross deployment logins to the Duo Admin Panel on multiple deployments. We are working to correct the issue as soon as possible.

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