Outage in Cisco Duo

New Duo Trial Signup Failures

Resolved Minor

December 19, 2025 - Started about 1 month ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating an issue causing new Duo Trial signups to fail. We are working to restore this capability as soon as possible and will provide additional updates here as progress is made. Please check back here or subscribe to updates for any changes.

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 12/19/2025 09:03PM

The issue affecting Duo Trial signups has been resolved.

MONITORING about 1 month ago - at 12/19/2025 08:24PM

We have deployed a fix for the issue causing Duo Trial signups to fail and are monitoring the results of the fix at this time.

IDENTIFIED about 1 month ago - at 12/19/2025 07:12PM

We have identified the cause of the issue affecting Duo trial signups and are actively working on a fix. Additional updates will be shared as progress is made.

INVESTIGATING about 1 month ago - at 12/19/2025 05:59PM

We are currently investigating an issue causing new Duo Trial signups to fail.

We are working to restore this capability as soon as possible and will provide additional updates here as progress is made.

Please check back here or subscribe to updates for any changes.

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