Outage in Dutchie
Dutchie Ecommerce Increased Errors and Latency
Resolved MajorIncident Report
We are currently investigating and working towards resolution.
Components affected
Dutchie Consumer Menus Dutchie Dispensary Portal Dutchie Order Terminal Dutchie PlusLatest Updates ( sorted recent to last )
RESOLVED
almost 3 years ago - at 04/20/2023 06:22PM
This incident has been resolved.
MONITORING
almost 3 years ago - at 04/20/2023 06:11PM
We are continuing to see recovery across Ecommerce services. The Dutchie Engineering team are monitoring the recovery closely to ensure stability.
MONITORING
almost 3 years ago - at 04/20/2023 05:38PM
We are continuing to see recovery across Ecommerce we are working on ensuring stability across the infrastructure and monitoring closely.
IDENTIFIED
almost 3 years ago - at 04/20/2023 05:19PM
We are seeing some recovery, we are continuing to monitor and work towards full recovery.
IDENTIFIED
almost 3 years ago - at 04/20/2023 05:01PM
We are seeing latency and errors on Ecommerce still, working with our infrastructure provider for resolution.
IDENTIFIED
almost 3 years ago - at 04/20/2023 04:35PM
We are seeing latency and errors on Ecommerce still, working with our infrastructure provider for resolution.
IDENTIFIED
almost 3 years ago - at 04/20/2023 04:34PM
The team is continuing to work on a path to resolution. The previous remediation was not fully successful.
IDENTIFIED
almost 3 years ago - at 04/20/2023 04:17PM
We are starting to see recovery and are monitoring closely until full recovery.
IDENTIFIED
almost 3 years ago - at 04/20/2023 04:06PM
We have disabled ecommerce to allow the datastore to come back up in a controlled fashion.
IDENTIFIED
almost 3 years ago - at 04/20/2023 03:53PM
We are continuing to work towards remediation.
IDENTIFIED
almost 3 years ago - at 04/20/2023 03:33PM
We have identified an issue with our primary datastore and are scaling up to alleviate the issues.
INVESTIGATING
almost 3 years ago - at 04/20/2023 03:12PM
We are currently investigating and working towards resolution.
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