Dutchie Status: Check if Dutchie is Down Right Now
Check if Dutchie is down, recent outages, user-reported issues, and outages map.
Is Dutchie down?
Dutchie is working normally
Last checked from Dutchie's status page
Check if Dutchie is down, recent outages, user-reported issues, and outages map.
Dutchie is working normally
Last checked from Dutchie's status page
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 312 incidents since started monitoring Dutchie status in June 2021. We collect data from 4484+ services, and normalize the data to give you a clear picture of the impact of the outage.
| Date | Status | Incident | Duration |
|---|---|---|---|
|
Sep 18, 2025
04:49 PM EDT
|
Minor | NMHealth Latency issues. | about 5 hours |
|
Sep 17, 2025
05:46 PM EDT
|
Minor | Elevated MCDMS Errors | about 1 hour |
|
Aug 27, 2025
04:51 PM EDT
|
Minor | We are observing increased latency and timeouts in METRC for IL | about 20 hours |
|
Aug 26, 2025
07:15 PM EDT
|
Minor | Investigating Reports of Pricing Discrepancies | about 2 hours |
|
Aug 23, 2025
08:06 PM EDT
|
Minor | Increased latency and timeouts in Metrc for multiple states | about 3 hours |
|
Aug 21, 2025
02:34 PM EDT
|
Minor | Latency | about 2 hours |
|
Aug 08, 2025
12:29 PM EDT
|
Minor | Ecomm Messaging Issue | 13 days |
|
Aug 07, 2025
09:03 PM EDT
|
Minor | Ecommerce Messaging Error | 27 minutes |
|
Jul 23, 2025
12:56 PM EDT
|
Minor | Error "Card info must exist" when processing Merrco payments | 29 minutes |
|
Jul 11, 2025
11:08 AM EDT
|
Minor | Printnode connectivity issues | about 4 hours |
William
When going to cart on the app on both of my iPad pros and iPhone. The site crashes and says there’s an internet problem. When I go to my Curaleaf app it has no problems whatsoever with connection and going to cart. The reasons I prefer Dutchie is that it shows pictures of the actual products,...
Allison
Biotrack is completely down in the state of FL, and nothing can be dispensed.
Angela
Dutchie online shopping and Kiosk is not functioning or loading.
Leo
The browse and shop functions are not showing up for several dispensary websites that use dutchie
C
Dutchie orders not appearing on Cova POS system.
Rachel
The site is extremely laggy. When I try to scroll a dispensary site the page doesn't move.
jovan
dutchie moving slow, hard to update cart and checkout guest.
maddi
payment not being accepted
sage
treez is down for our whole dispensary
Tommy
Paid by bank option is not available
Anthony
Products failed to load: Execution Timeout Expired. The timeout period elapsed prior to completion of the operation or the server is not responding. --- slow loading and cant pull data
Kayd
Won’t let me log in. The robot verification button won’t load through properly
Billy
Wont login. Reset password to no avail.
Tom
Backoffice issue with their SSL certificate. ERR_SSL_VERSION_OR_CIPHER_MISMATCH
Branda
404 error when trying to pay. Will not work, I have tried at least 20 times.
Angelica
having issues where it says pay by bank is not available via Emerald Tea company who uses duchie
Al
Page keeps crashing, can’t place order online.
Mark
Error message “ try again later “
Kaitlin
Cannot Adjust products or create Manifest.
Sue
Not allowing online orders and posting the store is closed
Barbara
Unable to pay online for pick-up at a local dispensary. I've tried logging in multiple times, and even updated my password. I just keep getting an error message.
Scott
Cant log in. For two days now
Amanda
I have made multiple attempts to make an order for delivery and continue to get an error message that payment cannot be processed. I double checked my info and the space on my cards and those are not the issue.
Heather
Won’t let me login. Server error
Tammy
I can't login to an account through Google and haven't been able to for a couple days
Michelle
not allowing me to sign in and place an order
Zach
Timing out at point of sale
Pamela
Trying to make a purchase online yesterday and today but won’t go through. Called my bank and said it wasn’t through them but through the website.
Antonio
I can not access the website, it keeps telling me no stores available anywhere
Agatha
Server error for last hour’s
Emily
Ecommerce POS lagging to complete transactions
emma
not taking the money all though there is more than enough money
Alfonso
Dispensary POS is frozen, will not process payments.
James
Cannot order from Sunny days
Shannon
Not connecting to rewards
Mads
Can’t place an order online
Waabigwan
Unable to use the dutchie hub it will not complete debit transactions.
Tyler
Down at Beyond Hello Normal
frankie
dutchie systems are down in all of our locations stores in las vegas.
Sarah
Receiving "Server error, please try again later" message.
Nikia
Google keeps blocking payment through dutchie pay saying it’s not credible and to use different payment
Miranda
Lagging horribly to the point of being unusable.
River
POS not updating customers
Dennis
Payments not going through even though I have more than enough money
Alaena
Dutchie isn’t letting any of the High Society dispensaries pay out in Oklahoma City
Lacey
Cannot login - says there is a server error
GARY
DUTCHIE PAY SERVERS HAVE BEEN DOWN FOR TWO DAYS.
bee
will not allow me to check out - keeps saying “dutchiepay is unavailable”
Dustin
Can't login to account due to server issues.
Justin
POS failure and store stopped connecting to state registry
Chloe
Keeps telling me I have insufficient funds when I have the money, I've used dutchie pay before
Amber
Dutchie integration with the dispensaries sites in my area is down. Can get to dispensary pages, but menus do not load.
Jim
Dutchie hasn’t shown Temescal in Hudson MA for the past week. Shows up in the local dispensary list list but won’t open. Also won’t show Resinate, Worcester when searching for dispensaries close to Clinton, MA but does show it in Worcester. Will only show Resinate for delivery but not pickup, and...
Jesse
500 error when attempting to ping
Alexander
Transactions won’t push through
Samantha
I’ve placed three or four different orders with jars dispensary in Muskegon, Michigan, and I’ve never got a confirmation from the store like I usually do. This has happened to me all week long whether I choose delivery or pick up.
Dennis
api.pos.dutchie.com timeout
Jennifer
Backoffice has been down all afternoon - this is a nightmare and unacceptable. Worse than last year.
Frank
Has been non/slightly functional for about 4 hours now. Apparently this also happened last year on 4/20. Clearly Dutchie does not learn from the past.
Mike
been down for almost 4 hours now, Back office is off, you can sign on and off to pos. When you do sign on you cant add metrc tags.
| Component | Status |
|---|---|
| Consumer Menus | OK |
| Dispensary Portal | OK |
| Order Terminal | OK |
| Core API | OK |
| Dutchie Plus | OK |
| Integrations | OK |
| Service Providers | OK |
Dutchie isn't down. You can check Dutchie status and incident details on the top of the page. IsDown continuously monitors Dutchie official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Dutchie is currently operational. You can check Dutchie status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Dutchie being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Dutchie official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Dutchie last outage was on September 18, 2025 with the title "NMHealth Latency issues."
A Status Page Aggregator centralizes the status updates from multiple service providers into one dashboard, allowing you to monitor and receive alerts about outages or issues from all your critical services in one place.
The Status Aggregator brings you the convenience of monitoring all your critical services in one place, eliminating the need to check the status on multiple websites. It ensures timely alerts on service disruptions, helping you quickly address issues and minimize operational impacts.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
