Dutchie is operational
Updated
Monitoring Dutchie since June 2021. Learn more
Monitoring
40 components
Total Incidents in 2025
8 incidents
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Mark
4 days agoError message “ try again later “
Kaitlin
17 days agoCannot Adjust products or create Manifest.
Sue
20 days agoNot allowing online orders and posting the store is closed
Barbara
about 1 month agoUnable to pay online for pick-up at a local dispensary. I've tried logging in multiple times, and even updated my password. I just keep getting an error message.
Scott
about 1 month agoCant log in. For two days now
Amanda
about 1 month agoI have made multiple attempts to make an order for delivery and continue to get an error message that payment cannot be processed. I double checked my info and the space on my cards and those are not the issue.
Heather
3 months agoWon’t let me login. Server error
Tammy
3 months agoI can't login to an account through Google and haven't been able to for a couple days
Michelle
3 months agonot allowing me to sign in and place an order
Zach
3 months agoTiming out at point of sale
Pamela
3 months agoTrying to make a purchase online yesterday and today but won’t go through. Called my bank and said it wasn’t through them but through the website.
Antonio
3 months agoI can not access the website, it keeps telling me no stores available anywhere
Agatha
3 months agoServer error for last hour’s
Emily
4 months agoEcommerce POS lagging to complete transactions
emma
4 months agonot taking the money all though there is more than enough money
Alfonso
4 months agoDispensary POS is frozen, will not process payments.
James
4 months agoCannot order from Sunny days
Shannon
4 months agoNot connecting to rewards
Mads
4 months agoCan’t place an order online
Waabigwan
4 months agoUnable to use the dutchie hub it will not complete debit transactions.
Tyler
4 months agoDown at Beyond Hello Normal
frankie
5 months agodutchie systems are down in all of our locations stores in las vegas.
Sarah
5 months agoReceiving "Server error, please try again later" message.
Nikia
5 months agoGoogle keeps blocking payment through dutchie pay saying it’s not credible and to use different payment
Miranda
5 months agoLagging horribly to the point of being unusable.
River
5 months agoPOS not updating customers
Dennis
5 months agoDispensary Portal Payments not going through even though I have more than enough money
Alaena
6 months agoDispensary Portal Dutchie isn’t letting any of the High Society dispensaries pay out in Oklahoma City
Lacey
6 months agoCannot login - says there is a server error
GARY
6 months agoDUTCHIE PAY SERVERS HAVE BEEN DOWN FOR TWO DAYS.
bee
6 months agowill not allow me to check out - keeps saying “dutchiepay is unavailable”
Dustin
6 months agoCan't login to account due to server issues.
Justin
7 months agoPOS failure and store stopped connecting to state registry
Chloe
7 months agoKeeps telling me I have insufficient funds when I have the money, I've used dutchie pay before
Amber
7 months agoDutchie integration with the dispensaries sites in my area is down. Can get to dispensary pages, but menus do not load.
Jim
8 months agoDutchie hasn’t shown Temescal in Hudson MA for the past week. Shows up in the local dispensary list list but won’t open. Also won’t show Resinate, Worcester when searching for dispensaries close to Clinton, MA but does show it in Worcester. Will only show Resinate for delivery but not pickup, and...
Jesse
8 months agoBiotrack 500 error when attempting to ping
Alexander
8 months agoTransactions won’t push through
Samantha
9 months agoI’ve placed three or four different orders with jars dispensary in Muskegon, Michigan, and I’ve never got a confirmation from the store like I usually do. This has happened to me all week long whether I choose delivery or pick up.
Dennis
9 months agoapi.pos.dutchie.com timeout
Jennifer
10 months agoBackoffice has been down all afternoon - this is a nightmare and unacceptable. Worse than last year.
Frank
10 months agoHas been non/slightly functional for about 4 hours now. Apparently this also happened last year on 4/20. Clearly Dutchie does not learn from the past.
Mike
10 months agobeen down for almost 4 hours now, Back office is off, you can sign on and off to pos. When you do sign on you cant add metrc tags.
Demaris
10 months agoDispensary Portal Dutchie pay isn't working at the st louis dispensary
Jen
10 months agoWe have been down for 2 hours!!!
Veronica
10 months agoa man came into the store to purchase a hefty amount of sticky icky just to find out that the good green wasn’t able to make it out the door with him. dissatisfied
Justin
10 months agoour patients cannot acquire their sticky icky from our premises, on the most holy holiday of the year
Damien
10 months agowe have been unable to serve our medical patients on this special stoner holiday due to technical difficulties with Dutchie. it has been heartbreaking turning down so many people and telling them we cannot serve them any sticky icky on this green holdy day
Justin
10 months agoWe are unable to process transactions in Massachusetts.
Steve
10 months agoDutchie pay isn't working in St Louis Missouri on 4/20
Nadia
10 months agoPOS down, Back Office order receiving and transactions down.
Cody
10 months agoCannot Cash out sign in or do literally anything
Ashley
10 months agoDutchie will not load for us to cash out customers
Robert
10 months agoNo dispensaries in New York are live right now because of dutchie
Bobby
10 months agoDutchie is down completely!!!! On the biggest holiday this year smh
Jack
10 months agounable to process any payments or scan items
Abraham
10 months agoPOS will not allow sales due to server
Nilendu
10 months agoPOS lagging and not letting us process transactions
IsDown has tracked 267 incidents since started monitoring Dutchie status in June 2021.
3 days ago · lasted about 2 hours
We are observing increased latency and timeouts in METRC for CA. The METRC ticket number is 02249137 More details
6 days ago · lasted about 11 hours
We are observing increased latency and timeouts in METRC for MO. The METRC ticket number is 02248581 More details
11 days ago · lasted about 10 hours
We are observing increased latency and timeouts in BioTrack dispense API calls for new mexico. More details
We've tracked and collected 267 incidents since started monitoring Dutchie status
Number of Incidents
6 issues
Last incident
3 days ago
Dutchie isn't down. You can check Dutchie status and incident details on the top of the page. IsDown continuously monitors Dutchie official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Dutchie is currently operational. You can check Dutchie status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Dutchie being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Dutchie official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Dutchie last outage was on February 04, 2025 with the title "CA Metrc Latency"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.