Outage in Dutchie

Error "Card info must exist" when processing Merrco payments

Resolved Minor
July 23, 2025 - Started 13 days ago - Lasted 29 minutes

IsDown continuously monitors the Dutchie status page and multiple sources to provide up-to-date information. Check back with us for the latest Dutchie uptime status.

Outage Details

We are currently investigating an issue where customers attempting to place prepaid orders on Dutchie Ecommerce are receiving a “Card Info Must Exist” error, even after successfully entering and saving their card details.
Latest Updates ( sorted recent to last )
INVESTIGATING 13 days ago - at 07/23/2025 04:56PM

We are currently investigating an issue where customers attempting to place prepaid orders on Dutchie Ecommerce are receiving a “Card Info Must Exist” error, even after successfully entering and saving their card details.

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