Ecommerce - Increased Latency and Errors

This incident has been resolved.

Dutchie E-Commerce is back to nominal operations.

We will continue to monitor system health throughout the evening and upcoming weekend to ensure the site remains stable.

We are back to nominal performance on the ecommerce site. We are working on a potential fix to prevent recurrence of the issue.

We are continuing to debug with our database platform provider to restore site functionality.

We are all-hands on deck with our database platform partner and working towards mitigation.

We are seeing increases in errors and latencies again. We are actively working to mitigate this issue.

Dutchie E-Commerce is back to nominal operations.
Dutchie Engineering is actively monitoring system health and working with our database platform partners to ensure site stability.

We continue to see improvements in site responsiveness. Dutchie Engineering is actively monitoring system health and working to ensure site stability.

We are seeing improvements in site responsiveness and a decrease in errors and latency. We are continuing to work towards full resolution.

We are continuing to investigate with our database platform partners. We are actively working on mitigations to improve site responsiveness.

We have engaged with our database platform partners and are all-hands on deck investigating the increased error and latency.

We are currently investigating increased latency and errors on the ecommerce platform.