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Outage in Dutchie

AlpineIQ - Elevated Error Rates

Resolved Minor
May 30, 2023 - Started almost 3 years ago - Lasted 31 minutes
Official incident page

Incident Report

We are seeing elevated error rates from AlpineIQ, starting at 10:08 AM EDT. Customers using AlpineIQ will see additional latency on checkouts until this is resolved. We have reached out to AlpineIQ and are monitoring the situation.
Components affected
Dutchie Dispensary Portal
Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 05/30/2023 03:20PM

Error rates have largely recovered at this time.

IDENTIFIED almost 3 years ago - at 05/30/2023 02:51PM

We are seeing elevated error rates from AlpineIQ, starting at 10:08 AM EDT. Customers using AlpineIQ will see additional latency on checkouts until this is resolved. We have reached out to AlpineIQ and are monitoring the situation.

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