Outage in Dutchie

Dutchie Ecomm Order Terminal Hardware - Intermittent Issues

Resolved Minor
January 19, 2024 - Started almost 2 years ago - Lasted about 20 hours
Official incident page

Incident Report

We've received reports of order terminals resetting themselves. Users experiencing this issue should walk through the normal authentication process by requesting a new access code and re-adding the device via Dutchie e-commerce admin.
Components affected
Dutchie Order Terminal
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 01/20/2024 01:34PM

This incident has been resolved.

IDENTIFIED almost 2 years ago - at 01/19/2024 06:09PM

We've received reports of order terminals resetting themselves. Users experiencing this issue should walk through the normal authentication process by requesting a new access code and re-adding the device via Dutchie e-commerce admin.

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