Outage in Dutchie

Merrco Dispensaries are currently experiencing checkout issues

Resolved Minor
November 20, 2024 - Started about 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating this issue.
Components affected
Dutchie Consumer Menus
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 11/20/2024 02:58AM

This incident has been resolved.

MONITORING about 1 year ago - at 11/20/2024 02:42AM

The 3rd party provider has implemented a fix that appears to have restored service. Engineering continues to monitor the situation.

IDENTIFIED about 1 year ago - at 11/20/2024 02:07AM

We have identified an issue with a 3rd party provider and are awaiting resolution. Users attempting to checkout with a credit card in Canada may experience service disruption. Please select a different payment option or pay in store.

INVESTIGATING about 1 year ago - at 11/20/2024 01:44AM

We are currently investigating this issue.

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