Outage in Dutchie

Intermittent Issues with Florida BioTrack / Patient Portal

Resolved Minor
November 27, 2024 - Started 24 days ago - Lasted about 1 hour
Official incident page

IsDown continuously monitors the Dutchie status page and multiple sources to provide up-to-date information. Check back with us for the latest Dutchie uptime status.

Outage Details

We are observing elevated error rates from the BioTrack API impacting check-in and sales. We are in contact with the BioTrack team and they are investigating. BioTrack Case # 00204697
Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 11/27/2024 04:14PM

This incident has been resolved.

IDENTIFIED 24 days ago - at 11/27/2024 03:42PM

The MMUR portal may be open for view so that dispensaries can check patient allotment

IDENTIFIED 24 days ago - at 11/27/2024 03:03PM

We are observing elevated error rates from the BioTrack API impacting check-in and sales. We are in contact with the BioTrack team and they are investigating. BioTrack Case # 00204697

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