Outage in Dutchie
Gray screen when opening the E-commerce mobile app
Resolved Minor
October 07, 2026 - Started 2 days ago
- Lasted about 2 hours
Incident Report
We're investigating reports that customers see a gray screen after opening the mobile app. Our team is actively working to identify the cause and restore full functionality. We'll share an update as soon as we have more information.
Latest Updates ( sorted recent to last )
IDENTIFIED
2 days ago - at 10/07/2026 05:36PM
Our team has identified the issue and is working on pushing a fix. We will continue to add updates as we have them.
INVESTIGATING
2 days ago - at 10/07/2026 04:56PM
We're investigating reports that customers see a gray screen after opening the mobile app. Our team is actively working to identify the cause and restore full functionality. We'll share an update as soon as we have more information.
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