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Outage in Dutchie

E-Commerce Orders Unable to Complete

Resolved Major
October 09, 2026 - Started about 2 hours ago - Lasted about 1 hour

Incident Report

We are experiencing an issue with our E-Commerce orders, preventing completion of online orders. We are investigating this issue at the moment and will post an update as soon as possible.
Latest Updates ( sorted recent to last )
MONITORING about 2 hours ago - at 10/09/2026 10:52PM

We have rectified this issue and all menus should be functional once again. We are continuing to monitor this for the time being to assure that all systems are functioning as intended.

INVESTIGATING about 2 hours ago - at 10/09/2026 10:46PM

As we continue to investigate this we have identified that Menus and Kiosks are failing to load and submit orders. We are continuing to investigate with utmost priority and will update as soon as possible.

INVESTIGATING about 2 hours ago - at 10/09/2026 10:33PM

We are experiencing an issue with our E-Commerce orders, preventing completion of online orders. We are investigating this issue at the moment and will post an update as soon as possible.

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