Outage in Dwolla

[Production] Secure Exchange, Open Banking, and VAN Creation API Errors

Resolved Minor
May 12, 2025 - Started 6 months ago - Lasted about 9 hours
Official incident page

Incident Report

We are currently monitoring an issue in Production affecting several endpoints that power Secure Exchange, Open Banking, and Virtual Account Number (VAN) Creation. These endpoints were returning 500 Server Error responses between 1:02 AM CT and 9:11 AM CT, but are now showing signs of recovery after applying a fix. Affected endpoints include: /exchange-sessions /exchanges /exchange-partners POST /funding-sources (for token exchanges and VANs creation only) Note: Sandbox environments are not impacted, and testing continues to function as expected. We will continue to monitor the fix closely and provide further updates as needed. Thank you for your patience.
Components affected
Dwolla API - Production

Need to monitor Dwolla outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 05/13/2025 02:42PM

This incident has been resolved.

MONITORING 6 months ago - at 05/13/2025 02:26PM

We are currently monitoring an issue in Production affecting several endpoints that power Secure Exchange, Open Banking, and Virtual Account Number (VAN) Creation. These endpoints were returning 500 Server Error responses between 1:02 AM CT and 9:11 AM CT, but are now showing signs of recovery after applying a fix.
Affected endpoints include:

/exchange-sessions
/exchanges
/exchange-partners
POST /funding-sources (for token exchanges and VANs creation only)

Note: Sandbox environments are not impacted, and testing continues to function as expected.

We will continue to monitor the fix closely and provide further updates as needed.
Thank you for your patience.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook