Outage in Dwolla

[Production] Secure Exchange, Open Banking, and VAN Creation API Errors

Resolved Minor
May 13, 2025 - Started 19 days ago - Lasted about 9 hours
Official incident page

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Outage Details

We are currently monitoring an issue in Production affecting several endpoints that power Secure Exchange, Open Banking, and Virtual Account Number (VAN) Creation. These endpoints were returning 500 Server Error responses between 1:02 AM CT and 9:11 AM CT, but are now showing signs of recovery after applying a fix. Affected endpoints include: /exchange-sessions /exchanges /exchange-partners POST /funding-sources (for token exchanges and VANs creation only) Note: Sandbox environments are not impacted, and testing continues to function as expected. We will continue to monitor the fix closely and provide further updates as needed. Thank you for your patience.
Components affected
Dwolla API - Production
Latest Updates ( sorted recent to last )
RESOLVED 19 days ago - at 05/13/2025 02:42PM

This incident has been resolved.

MONITORING 19 days ago - at 05/13/2025 02:26PM

We are currently monitoring an issue in Production affecting several endpoints that power Secure Exchange, Open Banking, and Virtual Account Number (VAN) Creation. These endpoints were returning 500 Server Error responses between 1:02 AM CT and 9:11 AM CT, but are now showing signs of recovery after applying a fix.
Affected endpoints include:

/exchange-sessions
/exchanges
/exchange-partners
POST /funding-sources (for token exchanges and VANs creation only)

Note: Sandbox environments are not impacted, and testing continues to function as expected.

We will continue to monitor the fix closely and provide further updates as needed.
Thank you for your patience.

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