Dwolla experienced an issue where instant payments were processing successfully but their status updates were not reflecting in the system, causing all instant payments to appear as "pending" to clients. The incident affected the Production API for 3.7 hours. The team applied a fix and processed the backlog of status updates, resolving all pending payment statuses.
This incident is resolved. All pending instant payment statuses have been updated.
A fix has been applied, and the team is processing the backlog of status updates. We will provide an update when this is completed.
We are currently investigating an issue with instant payments status updates. The Dwolla platform is currently able to successfully create and process instant payments, but their statuses are not being updated in our system. Clients using instant payments will see these statuses marked as "pending". We are actively investigating and will provide updates as we make progress.
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