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Outage in Dwolla

Dashboard Operational Notifications Status Lag (Emails Delivering Normally)

Resolved Minor
June 11, 2026 - Started 2 days ago - Lasted 39 minutes
Official incident page

Incident Report

Summary AI Generated

Dwolla experienced a 39-minute issue where the "Delivery Status" for Operational Notifications in the Dashboard was lagging or not updating correctly. While the dashboard interface showed delayed status information, actual email delivery to end-users continued functioning normally in real-time. The issue was resolved by implementing a fix to restore real-time status updates and backfill historical notification statuses in the dashboard.

We have identified an issue causing the "Delivery Status" for Operational Notifications within the Dwolla Dashboard to lag or not update correctly. Please note: Outbound emails are successfully delivering to your end-users in real-time. This is strictly an interface reporting delay within the Dashboard "Notifications" tab. Your end-users are receiving their transactional and account alerts normally, and no action is required on your part. We are working to restore real-time status updates to the dashboard view.
Components affected
Dwolla API - Production

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 06/11/2026 07:45PM

The issue affecting the dashboard display for Operational Notification statuses has been fully resolved. All delivery statuses within the Dwolla Dashboard are now updating in real-time and accurately reflect historical deliveries. Thank you for your patience.

MONITORING 2 days ago - at 06/11/2026 07:30PM

A fix has been implemented to resolve the status sync delay. The "Delivery Status" indicators within the Dwolla Dashboard are beginning to catch up and accurately reflect actual delivery states.

We are actively monitoring the dashboard queues until all historical notification statuses are fully backfilled and up to date. As a reminder, actual email delivery to end-users was unaffected during this window.

INVESTIGATING 2 days ago - at 06/11/2026 07:09PM

We have identified an issue causing the "Delivery Status" for Operational Notifications within the Dwolla Dashboard to lag or not update correctly.

Please note: Outbound emails are successfully delivering to your end-users in real-time. This is strictly an interface reporting delay within the Dashboard "Notifications" tab. Your end-users are receiving their transactional and account alerts normally, and no action is required on your part. We are working to restore real-time status updates to the dashboard view.

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