Dwolla's production API experienced elevated HTTP 500 errors affecting the Customers, Funding Sources, and Mass Payments endpoints for approximately 2.3 hours, causing requests to fail or time out. A fix was deployed roughly 12 minutes after the incident was first reported, with error rates returning to normal shortly after. The incident was fully resolved following a monitoring period to confirm complete recovery.
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This issue is resolved.
A fix has been deployed and error rates are returning to normal across the affected endpoints and the Dashboard. We are monitoring to confirm full recovery.
We are currently investigating elevated error rates (HTTP 500) affecting requests to the Customers, Funding Sources, and Mass Payments API endpoints. Some requests to these endpoints may fail or time out.
Our engineering team is actively investigating. We will provide an update within as soon as we have more information.
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