Outage in Dwolla

Delay in processing ACH transactions and delivery of related webhooks

Resolved Minor

July 29, 2025 - Started 6 months ago - Lasted about 2 hours
Official incident page

Incident Report

We have experienced a delay in the morning processing of ACH transactions on the platform. This impacts the webhook delivery and API transfer status updates for ACH credit and debit transactions that are expected to update today. Our support team is working as quickly as possible to recover from this and avoid downstream impacts with the 9:00 AM CT export of Same-day ACH debit and credit transactions. We will provide an update when the process completes, and we apologize for any inconvenience caused by this disruption.

Components affected

Dwolla API - Production

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Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 07/29/2025 02:15PM

This incident has been resolved. All transfer statuses have updated and related webhooks are being delivered.

IDENTIFIED 6 months ago - at 07/29/2025 01:33PM

Due to this incident, the usual 9:00 AM CT export of Same-day ACH debit and credit transactions has been delayed. These transactions will now be exported at 1:00 PM CT.

IDENTIFIED 6 months ago - at 07/29/2025 12:42PM

We have experienced a delay in the morning processing of ACH transactions on the platform. This impacts the webhook delivery and API transfer status updates for ACH credit and debit transactions that are expected to update today.

Our support team is working as quickly as possible to recover from this and avoid downstream impacts with the 9:00 AM CT export of Same-day ACH debit and credit transactions.

We will provide an update when the process completes, and we apologize for any inconvenience caused by this disruption.

Latest Dwolla outages

Delay in delivery of webhooks and operational notifications - 20 days ago

API Errors from Upstream Provider - 2 months ago

Delays in Instant Payments (RTP/FedNow) Status Updates - 2 months ago

Delay in processing ACH transactions and delivery of related webhooks - 3 months ago

Intermittent high response times and timeouts on /customers and /transfers - 5 months ago

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