Outage in Dynamic Yield
EU & US Sections | Custom Filter Rules Not Applying in Recommendations for Some Newly Created Strategies
Resolved MinorIncident Report
Our engineering team is actively investigating to identify the root cause and implement a fix. This issue appears limited to strategies created with custom filter rules on May 19, 2026.
Existing strategies created before May 19, 2026 continue to apply the rules as expected.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 05/20/2026 01:11PM
This incident has been resolved.
MONITORING
7 days ago - at 05/19/2026 07:17PM
A fix has been implemented, and we are actively monitoring results. Rules in the affected recommendation strategies are now being applied correctly.
We will continue to monitor to ensure sustained performance.
INVESTIGATING
7 days ago - at 05/19/2026 03:28PM
Our engineering team is actively investigating to identify the root cause and implement a fix. This issue appears limited to strategies created with custom filter rules on May 19, 2026.
Existing strategies created before May 19, 2026 continue to apply the rules as expected.
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