Outage in Dynamic Yield
Reconnect campaign tracking links not working on EU sections
Resolved MajorIncident Report
What is the issue?
We are currently investigating an issue where Reconnect campaign tracking links are giving error 502.
What does this mean?
This means that clicking on product in Reconnect email will give error 502 and click will not be counted.
Who does this effect?
This affects all EU Reconnect campaign sent out emails.
When did this issue start? June 16 (more specific time/date TBD)
We have recognized this issue and are actively working on resolution.
Our apologies for the inconvenience this may have caused.
Components affected
Dynamic Yield Email APITrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 06/19/2026 02:01PM
This incident has been resolved.
IDENTIFIED
2 months ago - at 06/19/2026 01:11PM
Issue is identified and being fixed.
INVESTIGATING
2 months ago - at 06/19/2026 12:12PM
What is the issue?
We are currently investigating an issue where Reconnect campaign tracking links are giving error 502.
What does this mean?
This means that clicking on product in Reconnect email will give error 502 and click will not be counted.
Who does this effect?
This affects all EU Reconnect campaign sent out emails.
When did this issue start? June 16 (more specific time/date TBD)
We have recognized this issue and are actively working on resolution.
Our apologies for the inconvenience this may have caused.
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