Dynatrace Platform Tenant UI Access Issues in a Single GCP Deployment

We are currently investigating an issue where multiple customers are encountering HTTP 500 errors when attempting to access their Dynatrace Platform Tenant UI in US-East GCP deployment.

We will provide further updates as more information becomes available. Thank you for your patience.

The investigation is ongoing, and we have identified impacts to data ingestion and system accessibility. Our teams are working to determine the root cause so appropriate mitigation can be applied.

We apologize for the inconvenience and will continue to share updates here as more information becomes available.

We have identified the underlying issue causing impacts to data ingestion and system accessibility. Our teams are actively working on mitigation to restore full functionality.

Mitigation efforts are currently underway. During this time, customers may experience intermittent periods where services appear to function normally; however, impact may still occur while our mitigation steps continue to be applied.

Our teams remain actively engaged and we will provide further updates as progress continues.