Outage in Dynatrace Health
IBM MQ message processing issue affecting customer applications
Resolved Minor
July 16, 2026 - Started 11 days ago
- Lasted about 7 hours
Incident Report
Summary AI Generated
A bug in OneAgent .NET version 1.341 disrupted IBM MQ message processing, impacting applications consuming IBM MQ messages. The incident lasted approximately 6.6 hours, during which Dynatrace engineering identified the root cause and worked on a fix, while a workaround was made available to affected customers. The issue was classified as minor and limited to the Dynatrace Product component.
We have identified an issue in OneAgent .NET version 1.341 affecting IBM MQ tracing. In impacted environments, IBM MQ message processing may be disrupted, which can affect applications consuming IBM MQ messages.
Our engineering teams have identified the root cause and are actively working on a fix to resolve this issue.
A workaround is available for customers currently experiencing this issue. Customers requiring assistance are encouraged to open a Support case with Dynatrace for guidance.
Further updates will be provided as progress is made. We apologize for the inconvenience and appreciate your patience and understanding as we work to resolve this issue
Our engineering teams have identified the root cause and are actively working on a fix to resolve this issue.
A workaround is available for customers currently experiencing this issue. Customers requiring assistance are encouraged to open a Support case with Dynatrace for guidance.
Further updates will be provided as progress is made. We apologize for the inconvenience and appreciate your patience and understanding as we work to resolve this issue
Components affected
Dynatrace Health Dynatrace ProductTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
11 days ago - at 07/16/2026 06:56AM
We have identified an issue in OneAgent .NET version 1.341 affecting IBM MQ tracing. In impacted environments, IBM MQ message processing may be disrupted, which can affect applications consuming IBM MQ messages.
Our engineering teams have identified the root cause and are actively working on a fix to resolve this issue.
A workaround is available for customers currently experiencing this issue. Customers requiring assistance are encouraged to open a Support case with Dynatrace for guidance.
Further updates will be provided as progress is made. We apologize for the inconvenience and appreciate your patience and understanding as we work to resolve this issue
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